# Implementation Lead (Energy Tech Startup)

## Implementation Lead (Energy Tech Startup)

**Mission:** We are building modern data management and price modeling software for the chronically underserved electricity sector. Our platform provides a digital replica of the electricity grid, helping utilities and power producers navigate the energy transition and capitalize on market volatility.

**The Role**

As our Implementation Lead, you will own customer deployments from end-to-end. You are the connective tissue between our users and our engineering team—part project lead, part technical problem-solver, and part trusted partner. You will turn messy, real-world data into working product workflows and ensure customers realize measurable value quickly.

### Key Responsibilities

- **Deployment Ownership:** Lead customer engagements from kickoff through steady-state success, managing timelines, stakeholders, and outcomes.
- **Data Strategy:** Partner with engineering to translate customer data sources into our platform’s data model using SQL or Python for validation and prototyping.
- **Customer Advocacy:** Act as the “signal amplifier” by capturing product feedback and working with engineering to prioritize the roadmap.
- **Process Building:** Define the implementation playbook, creating repeatable processes and internal tooling to help us scale.
- **Enablement:** Serve as the frontline expert for training, documentation, and ongoing support to drive deep product adoption.

### Requirements

- **4+ Years Experience:** Proven track record in a customer-facing, execution-heavy role (e.g., Forward-Deployed Engineering, Solutions Architecture, or Technical Implementation).
- **Technical Fluency:** Ability to reason about complex data systems and use **SQL and/or Python** for analysis and prototyping.
- **Ambiguity Management:** Comfort operating in a fast-paced startup environment where you must drive clear outcomes from “messy” problems.
- **Communication:** Ability to bridge the gap between technical users and executive stakeholders.
- **Mission-Driven:** A genuine interest in making the electricity grid cleaner, more resilient, and more efficient.
- **Location:** Remote-first (US-based) with a willingness to travel for customer on-sites as needed.

### Why Join Us?

- **Impact:** As an early hire, you will define the implementation function and directly influence the product’s trajectory.
- **High-Stakes Work:** We support critical infrastructure; your work directly impacts how the country manages energy.
- **Founding Culture:** We are a high-trust, low-ego team that prioritizes open collaboration and independent execution.
- **Growth:** You aren’t a “ticket taker” here—you own the strategy and the execution of high-stakes customer problems.